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HR on the Frontline
How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?
HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.
Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.
New episodes every 2 weeks.
Episodes
52 episodes
Employee Experience in the Frontline w/ Tracie Sponenberg (Tracie Sponenberg LLC)
Frontline employees deserve more than just a pat on the back.Today, we’re exploring how real manager support, recognition programs, and targeted resources can transform the day-to-day experience for the people who keep everyth...
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Season 1
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Episode 52
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27:50
Reinventing Job Advertising for Frontline and Essential Workers w/ Thad Price (Talroo)
Job ads for frontline workers are outdated and ineffective. Today, we’re learning how to reinvent them to better connect, engage, and attract the talent that keeps everything running.
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Season 1
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Episode 51
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33:39
The Role Recognition Plays in Employee Retention (Power to Fly)
Recognition is more than just a "thank you"—it’s a proven strategy to boost retention and foster loyalty.PowerToFly's Head of Growth, Sienna J. Br...
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Season 1
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Episode 50
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56:56
Have We Been Doing Frontline Recognition Wrong? w/ Morgan Williams (Peak HR)
Are we missing the mark with frontline employee recognition? Pizza lunches won’t cut it for those who make or break customer relationships.Let’s explore the clear gap between corporate and frontline recognition, and why givin...
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Season 1
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Episode 49
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27:49
Adapting To Change: Strategies For Driving Employee Engagement During Times Of Uncertainty w/ Hone and Gable
In today’s fast-changing world, keeping employees engaged and motivated can feel like an uphill battle. With companies experiencing everything from a volatile economy, budget changes, and layoffs to the rise of remote/hybrid work, navigating th...
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Season 1
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Episode 48
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52:18
Demystifying 'Strategy' as an HR leader w/ Fay Wallis (Bright Sky Career Coaching)
‘Strategy’ can be a broad and unspecific term. And when it comes to HR ‘strategy’, it should mean more than surveys and benefits.But what does great HR strategy look like?Links mentioned:
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Season 1
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Episode 47
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34:23
The Art of Managing Upwards w/ Laura Lillie (Laura Lillie Coaching)
Middle managers often spend as much time managing those above them as below. Whether it’s managing expectations, negotiating for resources, or advocating for staff on the ground, it can be a constant balancing act that requires comp...
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Season 1
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Episode 46
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1:02:01
DEIB and It's Role in Employee Engagement w/ Alysha M. Campbell (CultureShift HR)
DEIB initiatives are vital for fostering engagement. But what makes them truly effective in creating inclusive cultures?About HR on the FrontlinesHow healthy is your company culture? Are you facing issues ...
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Season 1
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Episode 45
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23:50
Lack of DEI at Leadership Levels w/Bria Lucas (Normative)
Is Diversity Equity & Inclusion at your company more than just a checkbox?We explore why diversity in leadership matters and how to achieve it. Today we talk with Bria Lucas about how she approaches diversity as the sole ...
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Season 1
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Episode 44
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23:42
NOW of work w/ Guusto Co-Founders Skai and Joe
Guusto Co-founders Skai and Joe, recently appeared on the NOW of work podcast, powered by Mercer<...
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Season 1
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Episode 43
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43:24
Building Trust in Leadership w/ Tiff Jung (Alzheimer Society of B.C.)
When you break down what goes into a successful leadership team, trust is a foundational piece to the puzzle.It may seem obvious, but we want to explore why this is and furthermore, how we build trust?
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Season 1
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Episode 42
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31:33
Creating True Organizational Alignment w/ Chloe Waind (NewLeaf Performance)
Is everyone at your company pulling in the right direction?Does everyone work towards the same goals, or do some pursue their own agendas?Are your core values just fancy words on the boardroom wall, or are they principles employee...
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Season 1
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Episode 41
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57:19
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Change, Embracing and Getting Ahead Of It w/ LaToya Lynn (Vidmob)
As the saying goes, adapt or die. But there’s a bit more to it than that, right?In today’s episode we learn about embracing change and getting ahead of it as an HR or People leader.
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Season 1
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Episode 40
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32:47
Safe Sounding Boards For Managers w/ Jennifer Paxton (Roofr)
When your managers are struggling, who can they turn to?If it's not you, should it be?As an HR leader, equipping your managers with the tools they need to success is one of the most important things you can do. Part...
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Season 1
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Episode 39
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29:10
Pitfalls to avoid when buying HR tech w/ Alison Hunter (SelectSoftware Reviews)
Your HR tech stack can either be your best friend or your worst enemy. Modern HR professionals make use of various software solutions for everything from managing benefits, to learning and development, to increasing engagement. But ...
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Season 1
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Episode 38
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58:23
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A Holistic Approach to Health and Wellness at Work w/ Sheila Krueger (formerly Zoom)
Health and wellness is at the forefront of many HR teams benefits plans these days, but are benefits enough in high-pressure workplaces?Health and wellness is a big priority for HR teams these days, but are benefits enough in high-pressu...
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Season 1
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Episode 37
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33:18
Executive EQ: Emotional Intelligence in Leadership w/ Elizabeth Powers (Pitch Labs)
How emotionally intelligent are your leaders?Do they treat their team members with empathy and care,or do they lose sight of the person behind the employee?And could a lack of EQ in your executives actually be hurting their...
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Season 1
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Episode 36
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49:34
Leveraging the Power of Your Personal Brand, Network and Mentors w/ Dr Patti Ippoliti (Columbia University)
Building a personal brand and professional network is becoming increasingly important in almost every career these days, and HR is no exception. But where do you start?How do you create a presence and grow your reputati...
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29:05
Communicating Benefits with The Frontline w/ Leslie Carver (Carver Connections)
HR and Total Rewards in frontline companies often don’t have much connection with frontline staff.So how do we create benefits that these employees will really value?And how do we communicate the value of those benefits to their f...
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Season 1
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Episode 35
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28:41
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Learning Equity for Frontline Workers w/ Heather Gilmartin (RedThread)
Are frontline companies doing enough to help their employees grow and develop?And is everyone getting the same opportunities?How can frontline organizations make their learning and development strategies more equitable?...
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Season 1
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Episode 34
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25:26
The Evolution of Compensation w/ Patrick Dunn (Benefi)
With recruitment and retention becoming more challenging than ever, many companies across different sectors are becoming more creative in how they structure their compensation plans, and supplementing their basic salary offerings with additiona...
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Season 1
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Episode 33
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1:02:14
Navigating Personal Crisis w/ Erin Patchell
When an employee is going through a tough personal time, what do you do?What kind of help can you and your company offer them? And how do you put policies in place to ensure all of your team have the support they need, when t...
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Season 1
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Episode 32
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22:07
Clear Pathways and Development for Frontline Teams w/ Steve Turner (John Deere)
A lot of people view frontline jobs in sectors like manufacturing and retail as short-term gigs with limited potential. So how do you change their minds?How do you create clear pathways for them to grow and develop their care...
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Season 1
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Episode 31
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21:49
Employee Experience in the Finance Industry w/Angela Champ, CHRO
Does employee experience in the finance sector need a makeover?As much as 53% of finance employees consider changing jobs within a year of joining, suggesting that the culture, working demands, and environment is falling short of modern ...
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Season 1
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Episode 30
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26:16
Modernizing Employee Experience in the Frontline Industry w/Tarek Kamil (Cerkl)
It’s no secret that manufacturers, retailers, and other frontline and deskless employers are finding it harder and harder to attract and retain talent.Today’s employees are more discerning than ever, and frequently seek out companies tha...
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Season 1
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Episode 29
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37:53
