HR on the Frontline

Platitudes are not gratitudes w/ Hayley Shelton (Mockingbird Consulting)

Guusto Season 2 Episode 9

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0:00 | 49:20

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Gratitude was never meant to be a checklist item.

Especially in hiring.

Candidates feel pressured to send the “perfect” thank-you note… and some managers treat it like a secret pass/fail test.

But here’s the truth: a scripted thank-you email isn’t the same as genuine appreciation — and confusing the two is hurting both candidates and companies.


HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.

Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com